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News archive

• February 2010

  1. Spiral4... Keynote at R3

     Monday 22nd February 2010

     Spiral4... were the keynote speakers at the years...

• April 2010

  1. Competition Introduced into the Offshore Fulfilment Market

     Thursday 1st April 2010

     The JCRA, Jersey's regulatory authority has just...

  2. Halfords to offer FREE in store delivery

     Saturday 10th April 2010

     UK-retailer Halfords has introduced ‘Free...

  3. Online Sales Up for Mothercare

     Saturday 10th April 2010

     In a trading statement covering the 52 weeks to...

  4. Tesco.com tops 1 billion items

     Saturday 10th April 2010

     Tesco’s online business, including its...

  5. TNT mail operation to seek partners

     Saturday 10th April 2010

     TNT is considering a listing or entering a...

  6. IMRG Publishes Consumer Report

     Monday 12th April 2010

     IMRG, the UK's trade body for online retailing,...

  7. Royal Mail to charge VAT on some services

     Monday 12th April 2010

     Ever since VAT was introduced, postal services...

  8. UK Mail Launches Access Packets Service

     Monday 12th April 2010

     UK Mail, one of the UK's leading alternative...

  9. What do customers think about Postal Services?

     Monday 12th April 2010

     Postcomm has just published its annual Business...

  10. Postcomm publishes its agenda for the coming year

      Tuesday 13th April 2010

      On 31st March 2010 Postcomm published its Forward...

  11. Debenhams see an increase in Multichannel

      Thursday 15th April 2010

      Debenhams’ relaunched website contributed to an...

  12. Failed '1st Time, On Time' home delivery costs £790 million

      Thursday 15th April 2010

      IMRG has published the third in its series of...

  13. Play.com to appoint its 1st CEO

      Friday 30th April 2010

      Entertainment products etailer Play.com has...

• May 2010

  1. More people recognise online as a 'greener' way to shop

     Wednesday 5th May 2010

     The latest e-Customer Service Index (eCSI) survey...

  2. The Gold Standard for Home Delivery

     Wednesday 5th May 2010

     IMRG has launched the definitive Gold Standard...

  3. Spiral4... to speak at UPU Global Addressing Summit

     Tuesday 11th May 2010

     Spiral4... has been asked to present at the UPU...

  4. Royal Mail launches new eCommerce tool

     Saturday 15th May 2010

     Royal Mail has launched a new e-commerce...

  5. DHL Launches Global Hybrid Mail Solution

     Monday 24th May 2010

     Spiral4...opinion - DHL Global Mail has taken a...

  6. Spiral4... opinion - "Royal Mail - A Year of Change"

     Monday 24th May 2010

     Royal Mail has just announced an increase in...

• August 2010

  1. Argos launches a new delivery service

     Monday 9th August 2010

     Argos, one of the UKs leading high street...

  2. Postcomm proposes sweeping de-regulation of UK Packets market

     Monday 9th August 2010

     In an update to our news item of the 13th April,...

  3. IMRG Annual Delivery Workshop - 1st September 2010

     Tuesday 10th August 2010

     IMRG (the UK's e-Retailing Trade Association)...

  4. Spiral4… in print

     Tuesday 10th August 2010

     Spiral4 has been asked to contribute to two...

  5. TNT to split mail and express units

     Tuesday 10th August 2010

     In an update to the position reported on the 10th...

  6. Online retailing coming out of recession?

     Friday 20th August 2010

     Internet sales grew in July at their fastest pace...

  7. Retail Week - Online shoppers need a first class service

     Tuesday 24th August 2010

     Online customers expect a first-class delivery...

• September 2010

  1. Ground-breaking new e-Commerce conference announced

     Thursday 23rd September 2010

     A ground-breaking new interactive conference -...

• October 2010

  1. International e-Retail Logistics

     Friday 22nd October 2010

     Although, in our opinion, we still have a way to...

  2. Online shoppers demand more from home delivery

     Friday 22nd October 2010

     A recent survey commissioned by Hermes, one of...

• November 2010

  1. The Political Scene – De-regulation and the Postal Bill

     Monday 1st November 2010

     The last few months have been hectic on the...

  2. Multi-Channel and mCommerce Logistics

     Wednesday 10th November 2010

     Recent research conducted by DHL and Freshminds...

• February 2011

  1. Spiral4... teams up with W&MB Consulting Ltd

     Sunday 20th February 2011

     Spiral4... is delighted to announce that we have...

  2. New Consumer Research - Home Delivery Conference

     Monday 21st February 2011

     Alongside our work with IMRG we were delighted to...

  3. The Future is in The Post

     Monday 21st February 2011

     In the changing world of communications, postal...

• March 2011

  1. Postal Market De-Regulation - Commercial Freedom or Unfair Competition

     Friday 4th March 2011

     Postcomm, the postal regulator has just announced...

• June 2012

  1. Spiral4... at International Postal Conference

     Thursday 7th June 2012

     In April we were invited to speak at the Cullen...

  2. The latest consumer research on home delivery

     Thursday 7th June 2012

     On behalf of IMRG and Blackbay (the workforce...

  3. Spiral4... at Mail and Express Delivery Show

     Friday 8th June 2012

     On 13th June 2012 Spiral4... will be representing...

  4. Spiral4... in the press

     Saturday 9th June 2012

     The issue of home delivery charges is becoming a...

  5. Managing the Peak

     Friday 15th June 2012

     At the Mail and Express Delivery Show in London a...

  6. Spiral4... at Mail and Express Delivery Show

     Friday 15th June 2012

     On the 13th June Spiral4..., representing IMRG,...

  7. Spiral4... at the MetaPack Delivery Conference

     Monday 18th June 2012

     On 1st March 2012 Spiral4... presented on behalf...

  8. Spiral4... in the press

     Wednesday 20th June 2012

     There are a number of new delivery solutions...

  9. Valuing Home Delivery 2012 - soon to be be published

     Wednesday 20th June 2012

     On behalf of IMRG and Blackbay, Spiral4... is...

  10. IMRSMART Launched

      Monday 25th June 2012

      IMRG has now launched its IMRSMART, online and...

• July 2012

  1. IMRG - MetaPack UK Delivery Index launched

     Sunday 8th July 2012

     Spiral4... now produces the IMRG - MetaPack UK...

• August 2012

  1. Spiral4... in the press

     Friday 24th August 2012

     Recently on behalf of IMRG, Spiral4... was asked...

• December 2012

  1. EU Green Paper on Cross-Border Delivery

     Thursday 20th December 2012

     This month the European Union issued a Green...

  2. Royal Mail to change packet prices

     Thursday 20th December 2012

     In April 2013 Royal Mail proposes to simplify its...

• January 2013

  1. IMRG UK Consumer Delivery Survey - 5th year

     Wednesday 2nd January 2013

     IMRG is currently running its annual Consumer...

  2. UPS to launch a Pick Up solution in the UK

     Wednesday 2nd January 2013

     On 29th January 2013 UPS, the global delivery...

  3. Spiral4... in the press

     Thursday 31st January 2013

     Spiral4... was recently interviewed by Postal...

  4. The launch of a new UK B2C delivery solution

     Thursday 31st January 2013

     On the 29th January UPS launched its latest...

• February 2013

  1. Spiral4... consulted on EC Green Paper

     Monday 4th February 2013

     Spiral4... has been asked by the European...

  2. Spiral4... in the press

     Monday 11th February 2013

     On 7th February 2013 Spiral4... (on behalf of...

• March 2013

  1. 'We Move On Your Ideas'

     Tuesday 5th March 2013

     Spiral4... for IMRG, has been interviewed by a...

• May 2013

  1. IMRG launches new Connect Events programme

     Friday 24th May 2013

     This month IMRG held the first of its new format...

  2. IMRG UK Consumer Delivery Survey - 5th year

     Friday 24th May 2013

     On behalf of IMRG, Spiral4... has now published...

• September 2013

  1. Spiral4... in the press - Internet Retailing

     Monday 23rd September 2013

     In August Andrew Starkey of Spiral4... did a...

  2. Spiral4... in the press - The Guardian and MediaPlanet

     Monday 23rd September 2013

     Spiral4...'s Andrew Starkey appeared in the...

• October 2013

  1. Spiral4... in the press - DHL Supply Chain Matters

     Monday 14th October 2013

     Andrew Starkey, gives his perspective on the...

  2. Spiral4... in the press - Retail Systems magazine

     Monday 14th October 2013

     Spiral4... has been asked by Retail Systems...

  3. Spiral4... on Radio 5 Live

     Thursday 17th October 2013

     On Wednesday 16th October, Spiral4...'s Andrew...

  4. Spiral4... in the press - Infinity Magazine

     Wednesday 23rd October 2013

     Spiral4... was asked to author an article on the...

• November 2013

  1. Spiral4... in the press - Retail Focus

     Friday 1st November 2013

     Andrew Starkey from Spiral4... was asked to...

  2. Spiral4... in the press - Postal Technology International

     Friday 15th November 2013

     Andrew Starkey from Spiral4... was recently...

  3. Spiral4... in the press - Postal Technology International

     Wednesday 20th November 2013

     Spiral4...'s Andrew Starkey is again featured in...

  4. Spiral4... in the press - Essential Retail

     Saturday 30th November 2013

     What was once the under-the-radar element of the...

• April 2014

  1. Spiral4... at IRX

     Monday 7th April 2014

     On 27th March 2014, Spital4...'s Andrew Starkey...

  2. Spiral4... at The Delivery Conference

     Monday 7th April 2014

     In February 2014, Spiral4...'s Andrew Starkey...

• May 2014

  1. Spiral4... in the press. Internet Retailing

     Wednesday 7th May 2014

     Andrew Starkey from Spiral4... is quoted in the...

  2. Spiral4... in the press. Internet Retailing

     Wednesday 7th May 2014

     Andrew Starkey from Spiral4... is quoted in the...

• September 2014

  1. Spiral4 at The Customer Returns Summit

     Friday 12th September 2014

     Spiral4... will be presenting at The Customer...

  2. Spiral4... at Internet Retailing

     Friday 12th September 2014

     Spiral4... will be taking part in a strategic...

• August 2015

  1. After the storm

     Thursday 6th August 2015

     Following the peak activity and 'online delivery...

  2. Andrew Starkey at the eCommerce Worldwide Summit

     Thursday 6th August 2015

     On the 24th September, Spiral4's Andrew Starkey...

  3. Spiral4 on Postalhub Podcast

     Thursday 6th August 2015

     Andrew Starkey from Spiral4 was recently...

  4. Spiral4 talks to John Humphries

     Thursday 6th August 2015

     With the confusion and chaos surrounding Black...

  5. Spiral4 to speak at The Omni-Channel Conference

     Thursday 6th August 2015

     On 17th September 2015 Andrew Starkey from...

• September 2015

  1. Andrew Starkey to chair eTail Delivery event

     Friday 18th September 2015

     Spiral4's Andrew Starkey will be chairing the key...

• March 2016

  1. Spiral4... in the Guardian

     Monday 14th March 2016

     Spiral4...'s Andrew Starkey was recently...

• November 2016

  1. Making the case for successful delivery

     Tuesday 1st November 2016

     On behalf of IMRG and Blackbay, Spiral4 has just...

  2. Spiral4 and Click & Collect

     Tuesday 1st November 2016

     On behalf of IMRG and Collect+, Spiral4 has...

  3. Spiral4 at Cross-Border Summit

     Tuesday 1st November 2016

     The eCommerce Worldwide Cross-Border Summit is...

  4. Spiral4 at eComm Expo

     Tuesday 1st November 2016

     The 2016 eComm Expo event was especially...

• December 2016

  1. Spiral4 at eDelivery

     Friday 9th December 2016

     Internet Retailings eDelivery conference took...

• May 2017

  1. Spiral4 and Consumers Delivery Preferences

     Wednesday 3rd May 2017

     On behalf of IMRG and Blackbay, Spiral4 has again...

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